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Concrete Facade

Teleformix

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Founded

1998

HQ

Itasca

United States

North America

Industry Segment

Company Status

Acquired

Description

As of July 22, 2015, Teleformix LLC was acquired by Inte Q. Teleformix, LLC develops CRM/eCRM enterprise-class software applications for banking, insurance, financial services, and marketing industries. It offers ECHO, a digital call recording, screen capture, quality assurance, and training solution with a browser-based user interface. The companyÂ’s solutions include ECHO Avaya Datasheet, which records, evaluates, monitors, and archives customer interactions; ECHO Avaya Connection that integrates with Avaya telephony solutions; ECHO Cisco Datasheet, which records, evaluates, monitors, and archive customer interactions; and ECHO Cisco Connection that interacts with Cisco's CallManager. It also provides retirement, solicitation, enrollment, service, and renewal solutions. The company offers its solutions to manage business transactions. It provides its solutions in standard license and ASP models. The company has strategic partnerships with Avaya Inc. and IBM. Teleformix LLC was incorporated in 1998 and is based in Itasca, Illinois.

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Teleformix

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Teleformix

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