XL World offers multilingual contact center and business process outsourcing (BPO) services. It provides telemarketing, telesales, list qualification, lead generation, survey and market research, appointment management, and credit collection and reminder services. Additionally, the company offers insurance commercial appointment generation, prospect qualification and lead generation, policy selling and renewal, customer care, and back office services. It also provides client acquisition, card issuing, financing authorization, and debt collection services for the financial sector and CRM data profiling, event management, and telesales services for the TLC sector. The company was founded in 2000 and is based in Nonantola, Italy. XL World operates as a subsidiary of Affiliated Computer Services, Inc. As of January 2012, XL World operates as a subsidiary of Xerox Business Services, LLC.